13:00 FIRE IN METRO STATION

Emergency call received:

Police, fire and ambulance units dispatched. Patrol officers in the locality of metro Station 9 receive dispatch information about the incident via their mobile data terminal and proceed to the scene of the incident.

13:04 Police arrive

Police are first on the scene:

Police are first on the scene and conduct an assessment of the incident. Using a PDA, a police officer downloads emergency plans for metro station. The police officers identify suitable rendezvous points from the emergency plans. Officers begin to clear the area of bystanders. The area around metro Station 9 is cordoned off, inner and outer cordons are established around the scene along with strict access controls.

13:05 Metro Station Closure

Metro station is closed

Station 9 metro station is closed. Via TEDS data links to MTM5400 radios installed on the driverless trains, controllers remotely change the passenger information displays, to notify passengers that trains are no longer stopping at this station. The controller sends additional information to passengers to inform them of alternative routes.

13:06 Additional Police (support units) arrive

Features

Additional Police (support units) arrive

Additional police (support units) arrive at the rendezvous point. Police teams are assigned to man the cordons (inner and outer). All three emergency services have set up their Incident Command Vehicles at a designated joint emergency service control centre. GPS data from incident participants’ radios provides critical situational awareness at the control centre, facilitating a coordinated response.

13:07 Fire and Ambulance units arrive

Fire and Ambulance units arrive

Fire and ambulance units arrive at the scene at designated rendezvous points. The fire incident commander assesses the scene on arrival. Via a mobile data terminal connected to an MTM5400 radio, the fire incident commander is able to quickly query GPS information from radios on the scene and put together a roster of available resources.

13:12 Incident Command

Incident Command

Incident command has evolved into unified structure. Incident command vehicles from fire and ambulance are positioned around the scene between inner and outer cordons. An additional fire team registers their status as en route. Additional incident instructions are received on a mobile data terminal along with a route map.

13:15 Metro Station Evacuation

Evacuating the Metro system

Metro staff and police begin evacuating the metro station and paramedics attend to people in need of help. Patient records are downloaded to paramedics’ data terminals. Patient vital statistics are transmitted en route to receiving hospitals from ambulances, enabling necessary treatments to be prepared.

13:16 Fire Teams on Scene

Fire teams tackle fire

Fire incident command assigns tasks to the fire teams. Fire teams invoke their standard operation procedures and switch their TETRA radios to Direct Mode Operation - MTM5400 operates in Gateway/Repeater mode.

13:26 Search for Suspect

Search for suspect

A known arsonist is reported as a suspect in the metro station fire. A CCTV image is sent to officers within a specified radius from Station 9 metro station. Patrol officers apprehend a man for a traffic violation. A police national database query quickly reveals the registered owner of vehicle as the suspect. The suspect’s identity is verified with image sent to the MTM5400 radio via the WAP Push feature. The suspect is arrested.